Over 15 years ago, Lillian Ngala started her professional journey, one that would take her across diverse industries and finally land her on her favourite of them all.

Now a renowned Human Resource professional with considerable contribution in Policy Formulation, Talent Management, Workforce Planning, Coaching and Mentoring, Culture Management among other HR agenda in Kenya; Lillian lists passion, drive and quest for knowledge as what made her from scratch.

She currently serves as the Group Head of Human Resources at Diamond Trust Bank; and sits on several boards including the Institute of Human Resources, Kenya Institute of Bankers, KENIC, National Industrial Training institute and Aga Khan Development Network.

Ms. Ngala is also pursuing a PhD in Human Resource Management at JKUAT and is certified as a professional trainer by IHRM.

She greatly values integrity, collaboration, communication and fairness; and is a champion for employee wellness, organization agility and the future of work.

Outside of work, Lillian spends time hiking, reading, writing, and playing golf.